Frequently Asked Questions

What file types can Draft2Digital convert?

The easiest and most popular format is a Word document. Upload your story in Word .doc or .docx format, and we'll convert it into an ebook. RTF should work fine, too. Anything Word can read, we can read.

What if I don't need conversion? Can I just upload a formatted epub?

If you already have an epub of your own, we'll accept that as well. We won't make any changes, but we'll gladly distribute it to all our digital stores for you.

What file types does Draft2Digital create?

Our conversion process creates a beautiful, high-quality epub for us to distribute to your choice of digital stores.  You’ll also have access to a similarly beautiful .mobi and PDF.

Where's your style guide?

We don't have one. At Draft2Digital, our goal is to support your style guide.

If you don't have a style guide, or if you'd like some direction on creating a simple one, do these things:

That's enough for our tools to build a beautiful ebook out of your manuscript.

To learn more about our style suggestions, read here.

This all sounds great, but it's an automated system. What if there are problems with my book?

We've got you covered. After all, we're famous for our customer service. You can call our support line and talk to a real human being during our regular business hours, or send us an email any time.

Visit our Contact page for all the ways you can reach out to us, and we'll get your problem solved quickly.

What's it going to cost me to get a beautiful paperback?

Just like our ebook formatting, we'll convert your manuscript into a professional-quality paperback file with the press of a button, at no additional charge.

We're confident our generated paperback files will impress the majority of users. Just download your PDF and take a look. (If you have more complicated requirements or desire more hands-on control, we'll still work with you at no charge, but the process will take longer.)

Where can Draft2Digital distribute my books?

Our current partner stores include: 

Do I have to distribute to all of Draft2Digital's partner stores?

Not at all! When you publish an ebook through us, you choose which stores you want us to distribute to. And making these selections is as easy as clicking a checkbox.

When you publish a print book with us, unfortunately, we do not offer à la carte print distribution. Print books published through D2D Print are distributed through all available sales channels.

What happens when you add a new store?

We're always looking for great new opportunities for you, but when we add new stores in the future, we won’t make any assumptions about your books. We'll just let you know the option exists. If you do wish to distribute to the new store, we’ll give you the opportunity to opt in easily.

Will you be adding new stores?

Yes! Our goal is to support as many digital stores as possible. We are continually watching for new markets as they emerge, and we are pursuing distribution agreements with a number of retailers.

If you would like to see support for a sales channel or retailer that is not currently included in our service, please feel free to email us at feature-requests@draft2digital.com.

Will you really turn my book into a paperback?

Yes! D2D Print is our print-on-demand (POD) service, which can generate a paperback version from your ebook, or from your own print-ready manuscript.

We can use your ebook file to create a print-ready PDF file for any books that use our free conversion tool (that is, everything except pre-formatted epub uploads). This allows you to use one of our free, beautifully designed templates to give your paperback a professional look and feel!

Even if you choose not to use D2D Print as your POD service of choice, we have you covered. As part of the publishing process, we give you the option of downloading a print-ready PDF file that you can use to create a pixel-perfect paperback at any of your favorite print-on-demand services.

We have entered into the beta phase of D2D Print, offering wide distribution to Amazon and other retailers, and to libraries. This service is for paperback print books and does not include hardback or large print at this time. Read more about it here.

Can I price my book as a free book?

Yes! Everywhere except Amazon.

It will be submitted to Amazon for $0.99 (99-cents). They may price-match for free to bring prices in line with other vendors.

Amazon also has limits on file sizing for each price tier. Books priced at or below $0.99 may upload a file that is up to 3MB, those priced between $1.00 and $1.99 may upload a file that is 10MB or less, and if you upload a file that is 10MB or greater, you must price at $2.99 or more. 

What is Wholesale Pricing?

Wholesale pricing is a model that allows for an author or publisher to determine a suggested list price for their book. However, the actual price at which the book is available to be purchased is chosen by the store themselves.

For authors submitting to a sales channel that uses the wholesale pricing model, your royalty will be based on the suggested retail price sent to the retailer. This means that even if the retailer lowers your price, your royalty will be calculated on the suggested retail price that you set.

Currently, we do not offer any sales channels that have a wholesale pricing model.

Can I add or schedule a promotional price for my book?

Yes! You can schedule a promotional price to your book via the Promotion tab on each individual View Book page.

Price changes should be scheduled as far in advance as possible for the smoothest automatic experience. While some digital stores may make your price change in hours, some may take longer. Keep that in mind as you choose the starting date of your promotion.

Library and wholesale pricing is not included in scheduled promotions. If you do not set territorial prices for your promotion, D2D will automatically convert your promotional USD price into local currencies.

Check out our video walkthrough of the Scheduled Price Promotions Tool.

How do I change the price of a published book?

You can change your book’s suggested list price just as simply as you set it the first time. When you visit the book’s Publishing page, enter a new price, and click Publish.

To do this, edit your book and skip to the Publishing page by clicking Publishing in the stages arrow at the top of the page.

Can I control the price in other currencies?

Yes! When you publish, you’ll enter your book’s list price in US dollars. By default, we convert the provided price into the various currencies of your selected digital stores using the currency conversion rate at the time of publishing.

If you'd like more control over the price, however, you can click the link labeled Manage Territorial Prices directly below the Book Price field. There, you'll be able to set the exact price in any of our supported currencies.

Can I set up a pre-order for my next book?

Yes, easily! You can set up pre-orders to nearly all Draft2Digital store partners as far out as ninety days to a year in advance of your chosen release date. You aren’t even required to have a final manuscript or cover, as long as you upload those things no less than ten days before release. We recommend pre-orders as a way to capture readers' interest prior to the book's launch and build up a powerful boost to your sales rank on release day.

At this time we are unable to support pre-orders through Amazon. Pre-orders will continue to work the same as they always have with other D2D distribution channels, where they are allowed.

What's all this going to cost me?

Draft2Digital has no up-front charges for any of our services (formatting, conversion, distribution, and sales tracking).

We make a percentage of each of your books’ sales, so we don’t get paid unless you get paid. Our fee at most digital stores is approximately 10% of the retail price (it's technically 15% of the net royalties).

How will Draft2Digital pay me?

After you've created an account, you'll be able to choose a payment method:

Since these payment methods all come with fees, we'll hold your royalties until they add up to a minimum threshold ($100 for checks, $20 for Payoneer, and $10 for international direct deposit, and $0 for all other digital payments), but otherwise we'll deliver payments once a month.

When will I get paid?

Our digital stores all have different policies on their payments. Most of them delay payments by about 60 days after the end of the month in which the sale happens. We can't control that, but whatever we get (no matter when the sale happened), we'll send along to you in your next monthly payment.

Will Draft2Digital withhold taxes for me?

US Publishers: If you're a United States' citizen using a US tax ID, Draft2Digital will not withhold any taxes. We will report your earnings to the IRS, in accordance with US tax law.

International Users: Draft2Digital is required to withhold 30% income tax for all international publishers and submit that to the IRS. We'll do that by default, with no extra effort on your part.

If your country has a tax treaty with the US, you can take our online tax interview to submit a completed IRS W8 form (most commonly W8-BEN or W8-BEN-E) stating that you're exempt from US taxes. Once we have this form on file, we'll pay you the royalties based on the terms of the tax treaty. The tax interview can be found under Account Payment Options - How D2D Pays You. (Note: As an added layer of security, you will be asked to log in again whenever you make changes to your payment information. If you have added more than one Payment Method, you must take the tax interview for each Payment Method enabled.)

How long does it take to publish a book?

A few minutes, even if you have to set up your account first.

Upload your book, fill in some sales information (title, description, sales categories, and search terms), and choose a list price. We'll handle the rest.

Is it possible for someone I trust to manage books on my behalf?

Account sharing controls allow you to assign permissions to authorized users or virtual assistants. Currently, we only allow for book management functions as part of our shared account controls.

For more information about this see this walkthrough video here

How long will it take for my book to show up after I publish it?

Once you click Publish, we'll immediately start posting the project to the digital stores you've selected. However, the time it takes to show up on their sites is outside our control. The average delay is somewhere between two hours and two weeks. Every digital store provides its own range.

What are your cover art requirements?

For best results, give us a JPEG at 1600x2400. But really, all we need is a tall rectangle.

We'll accept most standard image formats, and resize whatever you upload to meet the requirements of the sales channels you choose.

Where do I change my ebook cover?

Changes made to your book are not published to the stores until you take this final step on the Ebook Publish Step.

Do you provide cover art, editing, or other author services?

Draft2Digital does not currently offer these services directly. However, we do have a list of freelancers and other companies offering those services that we endorse. Please refer to our Partners page for links to their websites, portfolios, and email addresses.

What if I've already published my book somewhere else?

If you've already published your book through another distributor, you can still use Draft2Digital to expand your reach and simplify your project maintenance for all other digital stores.

We don't acquire rights or require any kind of exclusivity, so you can do whatever you want with your book. Once you've seen what we can do, we're confident you'll decide to list all your books with us.

If I’ve been blocked from distribution by Amazon or another retailer, can I use D2D to get my book back online?

No, if your book has been blocked on a retailer’s site we will not be able to publish it on your behalf.

Does Draft2Digital provide ISBNs?

We do! We'll automatically assign an ISBN to any book published through our system free of charge.

Does a free ISBN give Draft2Digital any special control over my book?

No. The ISBN recording agency will consider Draft2Digital the "publisher of record" for any ISBN we own, but that label does not give us any rights to your work. All of our digital stores will continue to show the publisher name you choose.

Can I provide my own ISBN if I already have one?

Absolutely!

Where's the fine print?

You can read our current terms of service (with no obligations) here.

How does D2D protect my privacy and keep my information secure?

At D2D we know how important privacy and security is to our authors; it's important to us, too! Read more about our Privacy Policy

Can I use the converted epub anywhere else?

Yes. Anywhere.

Most other ebook conversion and distribution services will limit the ways you can use the books they make for you. At Draft2Digital, we're proud of our products and confident in our service. Feel free to download your proof copy and use it however you want.

How does publishing with Draft2Digital impact my copyright?

It doesn't. Draft2Digital acquires no ownership of any rights.

When you publish a project through our service, you give us permission to do the sort of copying and distribution necessary to release your book at our digital stores, but we never gain control of those rights. And you can revoke that permission at any time.

Can I sign up without a US mailing address/tax ID/bank account?

Yes. Draft2Digital's service is available to authors and publishers anywhere in the world.

Do you offer an affiliate program?

Yes! When you Refer a Friend, you will receive a 10% share of D2D's cut from your friend's revenue for two full years. Your friend will receive their full royalties for each sale as normal.

What is Automated End-matter?

A book’s end-matter is a powerful tool for aiding authors in discoverability and even marketing. As an author’s catalog of books continues to grow, it can become challenging to keep end-matter up to date. Draft2Digital’s automated end-matter will update content such as the author bio, publisher bio, copyright information, and useful marketing tools such as book Teasers and Also By pages. By opting into automated end-matter, you only have to enter information once, and it can be included in all of your books automatically, and updated every time you make a change.

What is cost per checkout (libraries)?

Referred to as CPC, this is a model that allows libraries access to the same title for more than one user. Learn more about library models.

Will every sales channel accept erotica titles?

Not all of D2D’s sales channels will accept erotica titles. At this time, we cannot distribute erotica titles to public library systems, via OverDrive, Baker & Taylor, bibliotheca, Hoopla, BorrowBox, or to Scribd. If you select Erotica for your book’s BISAC category, or if your book is flagged as containing erotic content, it will not be included in distribution to library systems or to Scribd.

What is PPU and CPC?

Price Per Unit (PPU) is synonymous with Cost Per Checkout (CPC), a royalty structure that allows libraries to have access to the same title for more than one user. Rather than the full library cover price, libraries are granted access to a title and then pay per each loan of an ebook. This allows more readers to check the book out at a time, without forcing libraries to purchase multiple copies of the same book. You may see this referred to elsewhere as PPU, but Draft2Digital’s preferred term is CPC.

Can I opt out of either CPC or OCOU for library distribution?

One Copy, One User (OCOU) and Cost per Copy (CPC) are both enabled by default for library distribution via OverDrive and bibliotheca (and soon to be enabled at Baker & Taylor). The OCOU royalty option is always live and cannot be turned off except by delisting your book from library distribution. Cost Per Copy (CPC) is also on by default but can be turned off account-wide from your Account > Advanced User Options page.

Do I have to distribute my ebooks through Draft2Digital to use D2D Print?

We do not require authors to distribute ebooks through D2D to use D2D Print. You may use our conversion and layout tools free of charge, even without ebook distribution.

Where will my book be distributed?

Your book will be made available to Amazon and to all distribution channels served by Ingram, including Barnes and Noble and most independent bookstores in the US. It will also be available for physical (“brick-and-mortar”) storefronts to order.

NOTE: Your books will not be automatically ordered and placed on shelves in physical locations. You’ll want to contact individual bookstores to ask that your book be included in their inventory, at the discretion of store management.

What Trim Sizes can I choose?

D2D Print is limited by the trim size offerings of our partners. We cannot add additional trim sizes at this time.

Is there a minimum or maximum number of pages I’m allowed to have for print?

The minimum page count is 64. The maximum is 740. This is true across all trim sizes.

How much do I make from sales of my print books?

You will make 45% of the list price of your book minus the printing cost.

Is there a way to see my royalty or estimate of what I'll make from each book purchase?

The D2D Print Copy Calculator can help you estimate costs and royalties. Play with trim size, page counts, and price variables to find what works for you.,

D2D Print Copy Calculator

Can I order author copies at a reduced cost?

Yes! You will be able to order copies of your book at their unit cost and use them any way you like, including giving them away as Advanced Reader Copies (ARCs), reselling, gifting, as prizes, etc. Currently we are only offering support to purchases shipped to the US and Canada. We are working with our printing partners to expand our international offerings, but no support is ready at this date.

Can I split payments on Print and eBook?

Yes. Or you can split payments on just your eBook. Or just your Print book. We show both options and let you decide.

Does D2D offer payment splitting or royalty sharing?

Yes, we do! We launched our payment splitting tool in November 2020. To learn more, read about it on our blog or faq below.

Will Draft2Digital help me negotiate my royalty share or change my payment percentage?

No. Draft2Digital has not decided nor has any liability or obligation with respect to the royalty distribution amounts proposed or agreed to as part of the Royalty Splitting Program, and you agree that all disputes concerning royalty distributions will be resolved between you and the other contributors of the title(s) at issue and will not involve Draft2Digital.

Is there any reporting for Collaborative titles?

Collaborators

You can see collaborative sales on your charts by clicking the “Chart Contents” tab and selecting “My Collaborations” under the “Book Authorship” label.

Collaborator Organizer

Your book sales will show as normal on sales charts, but with a reduced royalty rate to match your percentage of royalties.

What happens with sales made in the time before all Collaborators agree to their share?

Draft2Digital will hold any royalties until all collaborators have confirmed the collaboration.

Must I have a Draft2Digital account to get paid for payment splitting?

Yes, you will need to have an account to participate in payment splitting program. You can set up payment splitting via Step 1: Details of your book project.

How will I get paid for my collaborative project?

Collaborators

You must do 3 things to get paid:
1) All Collaborators must accept their royalty share percentage.
2) You must set up your preferred method of payment, including completing the tax interview.
3) Sell books.

You will get paid just as you do for any other books you have listed at Draft2Digital, on the same reliable schedule. Payments will be made under the name “D2D Collaborative Split Payout”.

Collaborator Organizer

Once all your Collaborators have accepted their royalty share percentages, payments will be made as normal on the same reliable schedule. Payments will show under the Publisher name you set for the title.

How will I know if my collaboration organizer changes my royalty share?

For any collaborators who have already accepted their royalty share, Draft2Digital will notify you by email of any changes made to the payment splitting percentage assigned to them.

Will my collaborative royalty share ever change?

It can. Your percentage of royalties are assigned by the Collaboration Organizer and can be changed at any time. Draft2Digital will notify you of any changes made after you accept collaboration on a book.

Who decides my cut when I choose to split payments or share royalties?

Your Book Collaboration Organizer will assign your share of royalties to you. Draft2Digital will make payments as dictated by the Organizer.

For more information please check out our Knowledge Base.